Verizon Wireless’ commitment to delivering a positive wireless experience to its customers has been recognized once again. Verizon Wireless shared highest honors in the J.D. Power and Associates 2006 Wireless Customer Care Performance StudySM Volume 2, released today.

The study, based on responses from more than 11,430 wireless users who contacted customer care within the past 12 months, provides a detailed report card on a semi-annual basis of wireless provider customer care performance based on customer experiences with three point-of-contact methods: telephone with a service representative and/or automated response system (ARS); walk-in at a retail store; and online Internet connection. Within each contact method, processing issues such as problem resolution efficiency and hold-time duration are also measured.

“We are pleased with the results of this J.D. Power and Associates study, since the feedback came directly from our customers, who rightfully expect an outstanding customer experience when they call us, walk into one of our stores or deal with us online,” said Marquett Smith, vice president of customer service, Verizon Wireless. “We pledge to continue to deliver the best customer care in the industry and to not only meet our customers’ expectations, but to exceed them.”

Verizon Wireless invests heavily in its customers, working to provide them with a positive customer experience. The company recently enhanced its customer call-in menu, reducing the time it takes a customer to reach a representative by phone. The company also recently expanded its online My Account Web site to allow customers to view their TXT, PIX and Video Messaging usage for the current month and the previous two months.

The company’s ongoing improvements of the customer experience have been consistently recognized by third party organizations. Last week, The Customer Respect Group’s Third Quarter 2006 Online Customer Respect Study of International Telecommunications Companies reported Verizon Wireless scored highest among 55 companies in a quantitative and qualitative survey of how companies treat visitors to their Web sites.

TDC has deployed VDSL2 broadband technology to deliver Triple Play services, including Internet, IP Telephony and IPTV, over a High-Performance Broadband architecture. The VDSL2 system is now in field test.

VDSL2 is the next major DSL broadband technology and the first to allow Ethernet end-to-end architectures, which will simplify networks. The early availability of VDSL2 systems will be key for vendor interoperability testing processes in 2006.

Dan Sörensson, Chief Technology Officer, TDC, says: “Ericsson has met our requirements for the current EDA ADSL2+ rollout and likewise demonstrated IP/Ethernet-based DSL solutions that also let us move forward into the VDSL2 market, in line with our ambition of always being first with the fastest offerings for our customers.”

Martin Mellor, head of Broadband Access at Ericsson, says: “We are very pleased to extend our cooperation with TDC into a new technological area. TDC’s ambitious goals allow us to continually improve our EDA solutions and remain at the technological forefront, as we approach the VDSL2 market with great expectations.”

Ericsson addresses the VDSL2 market with a fully featured IP/Ethernet system that builds on the extensive experience gained from three years of EDA field deployments.

 New solution provides mobile access to enterprise information leveraging the Google Search Appliance and BearingPoint’s strategic information management and system integration capabilities

Today, Motorola, Inc. announced the addition of contextual search capabilities to its MOTOPRO(TM) Mobility Suite to enable secure, mobile access to enterprise information. Contextual search can make results more relevant by automatically
refining them based on metadata related to things such as user location and current tasks being performed.

Motorola’s recently launched MOTOPRO(TM) Mobility Suite provides a platform for rapid mobile application design and deployment, coupled with enterprise-class device security and management. Adding contextual search capabilities to the platform will allow enterprises to make structured data sources such as ERP and CRM databases, as well as unstructured data such as email and word processor documents available for easy mobile access and search.

“The world’s increasingly mobile workforces require secure, seamless access to enterprise information to be effective outside the office,” said John DeFeo, corporate vice president, Motorola Enterprise Products. “Contextual search extensions enable efficient and intelligent mobile search capabilities, helping to improve the accuracy and relevance of search results. By adding this functionality to the Mobility Suite, enterprise mobile workers will now have immediate access to all the information available about their customers, products and partners from virtually any point on the globe.”

Motorola will leverage Google’s “OneBox for Enterprise” feature of the Google Search Appliance to maximize usability of the solution on the Motorola Q Smartphone, HC700 rugged handheld series and other enterprise devices.

“Information access isn’t just an issue when you’re at your desk,” said Dave Girouard, vice president and general manager, Google Enterprise. “Google is working to make all corporate information accessible through a fast and familiar search interface, and we are pleased to work with Motorola to bring that capability to the mobile world.”

BearingPoint intends to work with Motorola to identify innovative ways to leverage the Mobility Suite to deliver business context, location and user preference requirements to increase relevance and accuracy of search results. BearingPoint also plans to provide business systems integration and management consulting capabilities that enhance the enterprise search solution by helping connect various sources of enterprise data and manage access control profiles.

“We look forward to extending the capabilities of Motorola’s Mobility Suite to support mobile search applications that enable businesses to be more agile, responsive and smart,” said Michael D. Lyman, BearingPoint executive vice president and chief strategy officer. “In contributing our industry knowledge, management consulting expertise and depth of experience in applications development and integration services, our cooperation with Motorola will help offer enterprise search and information management solutions that deliver tangible results.”

The Motorola MOTOPRO Mobility Suite contextual search extension will be available in Q4 2006. For more information on the Mobility Suite and Motorola’s complete portfolio of Enterprise Mobility Solutions, visit.

Companies to Unveil Joint R&D Center in Shanghai, China

Motorola, Inc. (NYSE: MOT) and Huawei Technologies, Co., Ltd. (“Huawei”), a leader in providing next generation telecommunications network solutions for operators around the world, today announced a new collaboration to bring an enhanced and extensive portfolio of UMTS and HSPA infrastructure equipment to customers worldwide. By combining their expertise in UMTS, the companies will meet the needs of mobile operators today and in the future.

One of the keys to this UMTS venture is the creation of a joint research and development center in Shanghai, China, where employees from both companies will work on development of the architecture and portfolio of products and services.

This feature rich portfolio will offer mobile operators worldwide a compelling choice of UMTS solutions, including one of the broadest ranges of radio access, circuit and packet core products and high speed packet access (HSPA) over a wide range of new frequency bands. This relationship is expected to provide time-to-market advantages while enhancing the ability of
both companies to rapidly evolve their UMTS portfolios for the global market.

Motorola will contribute to the collaboration its services expertise in network design, deployment and integration as well as providing value added services such as network performance, network security, network management and Operation Support Systems (OSS). Motorola’s services portfolio will provide operators with the tailored services offerings they need to address the markets they serve. To this collaboration, Huawei will also contribute its dramatically increasing expertise in technology innovation, research and development.

“Motorola is committed to being a global leader in next-generation networks and to supporting its customers with local in-country expertise. With this collaboration, we are better positioned to meet our customers’ 3G network infrastructure needs both today and in the future,” said Greg Brown, president, Networks & Enterprise, Motorola. “This agreement enhances our technological innovation while also creating cost savings for our business.”

“Due to its technology leadership, abundant experience in mobile and valuable relationships with customers around the world, Motorola is the perfect research and development partner for Huawei. Huawei and Motorola customers will benefit immediately from this collaboration with rapid availability of an innovative and extensive product portfolio, as well as our
rich experience in mobile networks,” said Zhang Shunmao, president of Wireless Product Line of Huawei. “Today’s announcement will result in a highly competitive commercial product and extensive services portfolio, which will provide operators with immediate access and support for high quality, efficient UMTS and HSPA solutions for deployment worldwide, and help enhance their competitiveness in the market.”

Motorola, Inc. today announced that it will acquire privately-held Broadbus Technologies, Inc., a Boxborough, Ma.-based provider of technology solutions for Television On-Demand (TOD(R)).

Broadbus Technologies’ industry-leading, carrier-class technology solutions enable the distribution of on-demand content to consumers through multiple devices. The company’s innovative solid-state server architecture is based on the intelligent configuration and management of dynamic random-access memory (DRAM). As a result, the platform can use less space and power than traditional hard-disk based technology, while providing performance, reliability and scalability improvements for video ingest, streaming, and storage. More►

WMNetServ will deliver public and private network customers with managed services focused on planning, deployment, optimization, security, operations and support servicesÂ

Wipro Technologies, the global IT Services arm of Wipro Limited (NYSE: WIT), and Motorola, Inc. (NYSE: MOT), a global leader in wireless communications, today announced the formation of a joint venture to deliver world-class capabilities in managed services to public and private network customers. The joint venture, named WMNetServ, will deliver outsourced telecom services to help customers focus on their core business and gain access to capabilities not available internally.

WMNetServ is a strategic move for both companies that demonstrates a commitment to investing in services and offering new business opportunities to meet the changing needs of customers. Motorola’s managed services portfolio helps customers reduce and control costs by taking advantage of Motorola’s capabilities in out-tasking, build-operate-transfer, and total outsourcing. By combining Motorola’s portfolio with Wipro’s resources and expertise, WMNetServ will deliver and manage services in planning, deployment, optimization, security, operations and support.
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Nokia is proud to announce that shipments have begun for the Nokia N73, a stunning multimedia computer with excellent photography features and integrated stereo speakers for optimized audio pleasure. The Nokia N73 includes a 3.2 megapixel auto-focus camera with Carl Zeiss optics, and support for social networks on the Internet like Flickr, the world’s leading online photo sharing community. This is truly a connected camera for the digital shutterbug.

The Nokia N73 is estimated to retail at roughly 400 euro without tax and subsidies and is available in three beautifully designed color combinations: silver grey/deep plum, frost white/metallic red and frost white/mocha brown.

“We are very excited to bring the Nokia N73 to the world, it’s the ideal companion for any digital camera lover or simply anyone who appreciates stunning print quality and multimedia just a slide and a click away,” said Pekka Pohjakallio, vice president, Multimedia Computers, Nokia. “At the core of the Nokia N73 is a camera that is truly ready for the Internet age, enabling people to share their photos on the Web in an instant on Flickr or other photo sharing communities.” More►

The Nokia N93 transforms the way you shoot, shape and share your movies

Nokia today announced that deliveries of the new Nokia N93 have begun. The latest addition to Nokia’s high performance Nokia Nseries multimedia computer range, the Nokia N93 offers uncompromised digital camcorder, telephony and rich internet functionality.

Boasting a 3.2 megapixel camera with Carl Zeiss optics, 3x optical zoom and DVD-like video capture, the Nokia N93 also offers advanced connectivity and editing options. You can connect the Nokia N93 directly to your compatible TV for a widescreen movie experience, upload your images and video directly from the handset to select online albums or blogs, and even create high-quality home movies and burn them to DVD with the included Adobe Premiere Elements 2.0 software. More►

Tie-up with 9 Search Engines Enables Extensive Searching

TOKYO, JAPAN, July 18, 2006 – NTT DoCoMo, Inc. and its eight regional subsidiaries announced today that users will be able to perform keyword searches from the top page of the Japanese iMenu portal for convenient access to official i-modeâ„¢ sites. In addition, the search results page will provide links to nine search engines so users can view non-official i-mode sites and other websites with the same keyword. The new service will be offered from October.

The keyword searches will be free for all i-mode users, excluding packet communication charges for accessing sites. No special set-up is required, and the search box will be automatically displayed from the service launch.

This service will make searching easier and faster as well as provide access to a broad array of information from websites other than i-mode.

Currently available search engines.

G24 versatility, robustness and support of multiple wireless technologies to enhance machine-to-machine seamless mobility

SCHAUMBURG, Ill., July 17 — Motorola, Inc. (NYSE: MOT), a global leader in mission critical wireless communication solutions and a pioneer in the M2M (machine-to-machine) industry, today announced the launch of the G24 module with EDGE technology. The G24 is a
RoHS-compliant, quad-band (850/ 900/ 1800/ 1900 MHz) GSM wireless module and is one of the smallest of its class. The module’s size and flexibility enable the enhancement of seamless mobility in various M2M applications.

The availability of the G24 expands Motorola’s portfolio of GSM, iDEN(TM) and CDMA modules for the M2M market. M2M, a term widely used to describe the Machine-to-Machine, Man-to-Machine and Machine-to-Man Communications markets, is a pillar of Motorola’s seamless mobility vision.

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